Shipping Policy
At Gannuji Foods Private Limited (doing business as “Gannuji Foods”), we aim to deliver your orders promptly and ensure your satisfaction throughout the process. Whether this is your first purchase or you are a returning customer, we strive to offer a seamless experience from placing your order to receiving it.
Please read this policy along with our Terms and Conditions, Privacy Policy and Return, Refund & Cancellation Policy to understand our complete service guidelines.
Order Processing
- Orders are processed within 1 to 2 business days.
- Orders placed after 12 PM on Fridays or during weekends will be processed on the next business day.
Shipping Times
- We offer standard delivery with an estimated delivery window of 3 to 5 business days after the order is dispatched.
- Please note that delivery timelines may vary slightly due to factors such as weather conditions, courier delays, or public holidays.
Shipping Charges
- Shipping rates will be calculated and displayed during checkout, based on the delivery address and total order value.
- We offer free shipping for orders over Rs. 1000 to enhance your shopping experience.
Tracking Information
- Once your order is shipped, tracking information will be added to your account.
- To track your package:
- Navigate to the Orders section.
- Select the relevant Order Details and click the tracking ID to view your package’s progress.
Undeliverable Packages
- If a package cannot be delivered due to incorrect shipping details or if the recipient is unavailable, additional charges may apply for re-shipping.
Lost or Damaged Orders
- If your package is lost or arrives damaged, please contact us within 1 day of the delivery date to initiate assistance:
- Email: support@gannujifoods.com
Our Commitment
We are committed to providing a reliable and transparent shopping experience. Your satisfaction is our priority, and we take every step to ensure that your orders are processed and delivered efficiently.
Thank you for choosing Gannuji Foods!